Personal Information Protection Policy
At Water Heaters Parts Depot, we are committed to providing our, customers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting their personal information is one of our highest priorities.
We will inform our customers of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers’ personal information and allowing our customers to request access to, and correction of, their personal information.
Definitions
Personal Information –means information about an identifiable. Personal information does not include contact information (described below).
Contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number.
Collecting Personal Information
Unless the purposes for collecting personal information are obvious and the customer voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
We will only collect customer information that is necessary to fulfill the following purposes:
- To verify identity;
- To verify creditworthiness;
- To open and manage an account;
- To deliver requested products and services
- To send out association membership information;
- To ensure a high standard of service to our [clients, customers, members];
Using and Disclosing Personal Information
- We will only use or disclose customers personal information where necessary to fulfill the purposes identified at the time of collection
We will not use or disclose customers personal information for any additional purpose unless we obtain consent to do so.
Questions and Complaints: The Role of the Privacy Officer or designated individual
The Privacy Officer or designated individual is responsible for ensuring Water Heaters parts Depot compliance with this policy.
Customers should direct any complaints, concerns or questions regarding Water Heater Parts Depot compliance in writing to the Privacy Officer.
Contact information for Water Heater Parts Depot Privacy Officer: +1-647-692-4737